Project Redcap talk:Community portal: Difference between revisions

From Project: Redcap
(email config status)
 
(Update on email troubleshooting)
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I don't believe I've ever had email working for this wiki.
I don't believe I've ever had email working for this wiki.
I've confirmed the account (no dash reply at redcap ) can send and receive email to my accounts at major providers (Google, Microsoft business, Protonmail).
I've confirmed the account (no dash reply at redcap ) can send and receive email to my accounts at major providers (Google, Microsoft business, Protonmail).
It must be a problem with the server settings. Here's what I've got.
The Contact form is useful for troubleshooting. It's showing
 
<pre>
<pre>
<nowiki>
Mail object returned error: authentication failure [SMTP: STARTTLS failed (code: 220, response: TLS go ahead)]
#Outgoing email
$wgEnableEmail = true;
$wgPasswordSender = "no-reply@redcap.org";
$wgSMTP = [
    'host'    => 'mail.redcap.org', // could also be an IP address. Where the SMTP server is located
    'port'    => 465,                // Port to use when connecting to the SMTP server
    'auth'    => true,              // Should we use SMTP authentication (true or false)
    'username' => 'no-reply@redcap.org',     // Username to use for SMTP authentication (if being used)
    'password' => 'verified correct password' #Password to use for SMTP authentication (if being used)
];
</nowiki>
</pre>
</pre>
 
According to https://www.mediawiki.org/wiki/Manual:$wgSMTP this indicates a certificate error on the server side that I will have to take up with my hosting provider.
I am surprised the $wgSMTP settings are that basic. I would expect STARTTLS options etc. [[User:Andrew Gronosky]]
[[User:Andrew Gronosky]]

Revision as of 07:54, 21 January 2024

I don't believe I've ever had email working for this wiki. I've confirmed the account (no dash reply at redcap ) can send and receive email to my accounts at major providers (Google, Microsoft business, Protonmail). The Contact form is useful for troubleshooting. It's showing 

Mail object returned error: authentication failure [SMTP: STARTTLS failed (code: 220, response: TLS go ahead)]

According to https://www.mediawiki.org/wiki/Manual:$wgSMTP this indicates a certificate error on the server side that I will have to take up with my hosting provider. 

User:Andrew Gronosky
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